By Charlton, Mark.

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Pay regular visits to such centres. , can turn up details of new organizations; changes of personnel, premises or hours of opening; new services introduced; and may highlight problem areas where information may be needed. Other documents, including council minutes and agendas, planning regulations, annual reports (ask to be put on mailing lists for these), leaflets and manifestos. Media publicity Local press, radio and cable television stations may be prepared without charge to put out a call for organizations to contact your service.

Community information changes rapidly so any printed sources should be treated with care. However, you might find useful a chapter on the sources of community information that I contributed to Printed reference material and related sources of information, 3rd edn, Library Association Publishing, 1990, which concentrated on organizations and on those items which are regularly updated. The following framework for collecting community information was originally devised by Grainne Morby, who at the time was working for the Community information Project, with some additions of my own: Distinguish between subject areas In other words, identify the main topics into which the subject scope of your information service naturally divides.

Method of recruitment. — Publications: directories, handbooks, leaflets, annual report, etc. — Funding: local government grant-aided, donations, etc. — Special facilities: foreign languages spoken, access and facilities for people with disabilities, photocopying or fax service, escort, advocacy, etc. g. bus route numbers, underground line and station, etc. — Date information was obtained and/or last updated or checked. These two lists represent most of the facts that a community information service might need to know about an organization or service.

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A Handbook of Information Technology by Charlton, Mark.

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